Shipping policy
Charlotte Ruth Living Shipping Policy
Grace in Every Gift, Love in Every Purchase
Thank you for shopping at Charlotte Ruth Living. Each order you place helps share a message of faith, hope, and love — and we’re so grateful for your support.
🌎 Where We Ship
For now, we joyfully ship within North America — including the United States and Canada.
(We hope to expand to other regions soon!)
Processing Time
All orders are lovingly packed and shipped within 3–5 business days after your purchase.
You’ll receive a confirmation email with your tracking number once your order is on its way.
Delivery Times
United States: 5–7 business days
Canada: 7–14 business days
(Delivery times may vary slightly during holidays or special promotions.)
Shipping Rates
Free Shipping within the U.S.
(Shipping discounts are automatically applied at checkout.)
Lost or Delayed Packages
We understand how important it is for your order to arrive safely. If your package is delayed or lost, please reach out to us at support@charlotteruthliving.com and we’ll do everything we can to make it right.
Our Promise
Every package is sent with care and prayer — that your purchase brings light and encouragement wherever it’s placed. Thank you for being part of the Charlotte Ruth community.